Why a website keeps asking for camera permission

You allowed camera access, but the website asks again the next time you visit. Or you click Allow and the page keeps showing instructions to turn on the camera. The cause is often a browser setting, a different browser profile, or a permission that was granted only temporarily.

First, check whether your browser can use the camera at all. Camera Test checks for a live camera preview, while Browser Info can show information about your browser's permissions and privacy settings.

Check the camera permission

1. Open Browser Info and look at the permission information for your browser. This helps you check whether the browser reports camera access as available or restricted.
2. Open the Camera Test. When your browser asks, allow camera access. If the preview appears, your browser can access a camera.
3. Return to the website that keeps asking. Check the address bar for the exact site address, including whether it starts with https:// and whether it uses a subdomain such as www.
4. Open that site's permission settings from the icon beside the address bar. Check whether Camera is set to allow, block, or ask, then reload the page.

A permission applies to a specific site address, not necessarily every address that looks like the same website. For example, example.com and www.example.com can have separate permissions. A private browsing window or a different browser profile can also have its own permission state.

What the result means

The Camera Test shows a live preview

Your browser can reach a camera, so the repeated request is likely specific to the website, its address, or the browser profile you are using. Check the permission for the exact address in the address bar. Also make sure you are returning to the same browser and profile where you granted access.

The browser asks for permission again in the test

The browser may not have saved your choice, or you may be in private browsing. Choose Allow if you want to test the camera, then check the browser's site permission settings. Some browsers offer temporary access that expires when you close the tab or browsing session.

The test cannot use the camera

The browser may be blocked by your device's privacy settings, or another app may be using the camera. Check the operating system's camera access controls, then close video call and recording apps and try again.

The website keeps showing its own permission message

Look for a browser prompt near the address bar. If there is no prompt, the page may be showing its own instructions after a previous denial, or it may be unable to use the camera for another reason. A website usually needs a secure connection, shown as https://, to request camera access. Changing a blocked permission in the browser settings may be necessary before the site can ask again.

How to stop the repeated request

1. Allow the right site address. Open the site permission panel from the icon beside the address bar and set Camera to allow. If the site uses more than one address, check the one shown on the page where you need the camera.
2. Use a regular browser window. Private browsing can discard site permissions when you close the session. Try the website in a regular window, and make sure you are using the same browser profile each time.
3. Check browser camera settings. In Chrome or Edge, open Settings › Privacy and security › Site settings › Camera and check that the site is not blocked. In other browsers, open the site's permission panel beside the address bar or find Camera in the browser's privacy settings.
4. Allow camera access in Windows. On Windows 11, open Settings › Privacy & security › Camera. Turn on Camera access and Let desktop apps access your camera. Your browser needs operating system access as well as permission from the website.
5. Allow camera access on a Mac. Open System Settings › Privacy & Security › Camera and enable your browser. If you change this setting, quit and reopen the browser before testing again.
6. Check a phone's privacy settings. On Android, open Settings › Apps › [your browser] › Permissions › Camera and allow access. The names can vary by phone. On iPhone, check Settings › Privacy & Security › Camera for your browser, if it appears there, and check the website's camera setting in Safari's page controls.
7. Reset the site's permission if needed. If the setting looks correct but the site still loops, remove or reset that site's camera permission in the browser, reload the page, and choose Allow when prompted. Clearing all browsing data is usually unnecessary and may sign you out of websites.

Why the permission can change

Browsers keep camera permissions as a privacy choice, and the saved choice can be limited or removed. You may have chosen temporary access, opened a private window, switched profiles, or reset site permissions. A browser update or a managed work or school device can also change which permissions are available.

Camera access has two layers: the browser must be allowed to use the camera by the device, and the website must be allowed by the browser. If either layer blocks access, the page cannot start the camera. The Camera Test checks whether a camera preview works in your current browser, but it cannot change the permission for another website.

The Camera Test runs in your browser, and the camera preview stays on your device.